At the Beginning of the project I adopted a Non directed In-depth interview method, I used this method due to the fact that every one’s experience and goal at most hospitals were unique therefore i had to let them talk about their individual experiences and then collate the research results and dissect them according to their Pain points and their individual thought on how these processes could made easier for them , i.e Their proposed solution.
One Major takeaway from this project is that the introduction of technology into our everyday life was to make our life easier but during my research process i noticed most products in the health tech space were over complicated making it hard for people to make the switch, this insight gave me a new understanding towards Digital product design that shows that a product goes way beyond amazing UI but what really matters the most is an intuitive UX that allows the users to be able to understand at least 60% of the product during their first try. This project made me understand the health tech space in a way I never thought I would and it has not only improved my knowledge about health but also made me discover new UX practices.